At a recruiting firm, every rep’s day started the same way: an hour or more of looking things up. The same kinds of information, from the same handful of sources, gathered by hand, one search at a time. Nobody called it a problem. It was preparation, and preparation is what mornings are for.
The gap
Multiply that hour by every rep, every working day, and it stops looking like preparation. It was the single largest block of skilled time the team spent, and it produced nothing a machine could not have produced. It also set the ceiling on the day: real conversations, the part reps are actually good at, could not start until the looking was done.
What was built
A system that does the looking on its own. It searches the same sources, gathers the same kinds of information, and sorts what it finds into something a rep can act on. By the time anyone sits down, the morning’s research is compiled and waiting.
What changed
Their day starts where it used to end. The first hour belongs to conversations instead of tabs, and the research itself is more consistent than any rushed morning version of it ever was.